Phoenix Confidant is an IT manger, network builder, and hardware provider based in Albany, NY. We provide the benefits of an in-house IT staff for less cost. Our retainer billing model means you pay up front for our services. We simply deduct from your balance of hours as we work. You won't be stuck paying monthly fees for a service you aren't using, which means a lower cost to you. If we can't manage your specific project, we can connect you with other IT experts in the Capital Region who can.

Phoenix starts your project with a technology assessment, which can be conducted over the phone or in-person. We will try to determine your hardware and software needs based on your business size and workflow. We will estimate the time and cost of the project and we are willing to work around your schedule.

Whether the job is networking a new office or updating

an old one, we strive to exceed customers' expectations

through every phase of the project. Our customers freq-

uently comment on the speed, neatness, and reliability of

our work. We understand that you probably don't want to

be on the phone with an IT tech every other day due to

inoperable hardware. The best IT staff is the one you rare-

ly need. Of course, you can still call us if you really want to.